McCann Food & Health – Privacy Policy

Introduction

McCann Food & Health is a division of McCann Chemicals Limited which is committed to protecting the privacy of its customers and suppliers in accordance with applicable laws and regulations. We fully support individuals’ fundamental rights to privacy and data protection and comply with national and international privacy laws, including the General Data Protection Regulation (GDPR).

Collecting and processing personal data

Personal data is only collected when you provide us with this. This may be by completing forms or sending emails and in the course of ordering products or services, enquiries or requests for material.

Your personal data remains with our company and will not be made available to third parties in any form by us or by persons instructed by us unless this is necessary in the ordinary course of business in order to fulfil our contract with you. This may include hauliers, financial service providers and material suppliers. The personal data that we do collect will only be used in order to perform our duties to you and for any other purpose only when you have given specific consent. You can adjust your consent for the use of your personal data at any time as outlined below.

Basis for processing and holding data

Purpose: To register you as a new customer or supplier.
Data: (a) contact name (b) business contact details such as e-mail and business address.
Purpose for retaining data: Performance of a contract with you.
Purpose: To process and deliver your order including: (a) manage payments, fees and charges (b) collect and recover money owed to us.
Data: (a) contact name (b) business contact details like e-mail and business address (c) financial, company bank account details (d) transaction details.
Purpose for retaining data: (a) performance of a contract with you (b) necessary for our legitimate interests (e.g. to recover debts due to us) (c) carry out credit checks, prevention of fraud and money laundering.
Purpose: To manage our relationship with you which will include: (a) notifying you about changes to our terms or privacy policy (b) asking you to provide a review or take a survey.
Data: (a) contact name (b) business contact details such as e-mail and business address.
Purpose for retaining data: (a) performance of a contract with you (b) necessary to comply with a legal obligation (c) necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).

Data retention

The majority of data is stored in electronic form within our data processing software which is password protected. Data held in paper form is kept in secured filing cabinets. We store personal data for as long as it is necessary to perform a service that you have requested or for which you have granted your permission, providing that no legal requirements exist to the contrary such as in the case of retention periods required by trade or tax regulations.

Your rights

As a customer or potential customer you have rights in respect of our processing of your personal data. The relevant rights are:

  • Request a copy of your personal data and information about our processing of it.
  • Request that we delete information on you if we do not need to hold it.
  • Request that we correct any personal data that we hold on you.
  • Request that we stop processing your data, for example for marketing purposes
  • Request that we move your data to another organization’s IT system electronically.

If you want to exercise any of these rights, please just contact us on info@mccannchemicals.com.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent where required by applicable law or regulation.